A seamless flow
Date, attendees, price, confirmation — a fast path from interest to completed sale, without leaving your brand.
Every major payment method
All major providers connected, so guests pay the way they expect to.
Conversion optimised across the network
Every hotel's traffic feeds the same flow, so improvements compound across all partners.
The checkout Flow
Four steps,and that’s it
Every booking follows the same simple path with no extra screens, no unnecessary questions. Just what's needed to get from browsing to booked.
Pick an event
Browse the catalogue and choose what looks good, no separate app, no new tab, just the experiences already sitting on your storefront.
01.
Choose a date & time
Pick a date and time that works, right in the same screen, with live availability so guests never select a slot that's already full.
02.
Add details
Add the number of guests and any details the experience needs. Nothing they haven't already typed once, and nothing asked twice.
03.
Make payment
Confirm and pay however they prefer, from cards to wallets to local methods, and the ticket lands on their phone the moment it's done.
04.
FAQs
New attractions and tickets are added to your feed automatically as our ticketing partners update availability. No manual review needed on your end.
Your typeface, your domain and your tone of voice as well. Whether it is experiences.yourhotel.com or yourhotel.com/experiences, the storefront lives on your address, and booking confirmations, receipts and reminders go out under your name, so guests never receive a message from Ciergo.
You do. We set up a starting selection based on your property and city, and from there you feature, reorder, group and exclude whatever you like. Nothing reaches your storefront that you have not allowed.
Yes. New attractions and tickets are added automatically as our providers update their inventory, and availability stays in sync so guests only ever see what is actually bookable. Your own featured picks and collections stay exactly as you set them.
The booking appears in your dashboard straight away as a real record with the guest, the experience, its status and your share of the revenue, all searchable, filterable and exportable whenever you need it.
We connect to leading ticketing and event providers and curate from there, prioritising what fits your property, your city and the season. Every tour, ticket and activity is vetted for quality and reliability before it reaches your guests, and you can exclude anything you would rather not offer.
Yes. Payments run through established payment providers, and guest and booking data is encrypted in transit and at rest to the same standard as leading payment platforms. Card details never touch your systems.
Yes. Ciergo is built for groups as well as independents: each property gets its own storefront and curation, while reporting and revenue can be viewed per location or across the entire group.
Cancellations and refunds are processed automatically according to the supplier's policy, so there is no manual reconciliation and no support ticket for your team to pick up.
We are live in major European cities and keep expanding. Wherever we are live, the vast majority of what is bookable shows up in your feed, no matter which provider it came from. If your city is not covered yet, get in touch and we will look at it with you.
