About us

We've built this before,
just never for ourselves

We're the team behind Ciergo. A few people who've spent years building ticketing platforms and digital products for other companies, and finally built the one we always wanted for ourselves. Here's the problem we saw, who we are, and how we've built this to work for you.

The story so far:

How we got here

Hotels used to be the beginning of the adventure

The concierge knew the city better than any app ever could.

Centralisation meant depersonalisation

Travellers moved to apps and OTAs, and hotels got cut out of the trip.

So nice, we had to do it thrice

We'd built this before, for other companies. This time, we built it for ourselves.

How we work

Dedicated builders0.1% overhead

We're a small, senior team that's done this before. Between us, we've built two complete ticketing-integration platforms on third-party APIs, and run a digital product agency building other people's visions, while quietly wanting to build our own.

We know the inventory, the data, and the booking flow at a level most newcomers don't, and we know how to turn a hard technical problem into something that feels effortless for the people using it.

Two people working together
Our business model

Built to growtogether

Most software charges per seat and grows whether or not the customer does. We built Ciergo the other way – we only grow when you do.

See how revenue split works

Revenue Share

Every ticket booked through your storefront is split between us, so we only earn more when you do.

Platform fee

Tiered by what you actually need from us – more integrations, deeper curation, richer reporting. Never a toll on your success.

Network effects

Every hotel on the platform makes it smarter, and shared scale means stronger terms with providers for everyone.

No lock-in

No long-term contracts or exit fees. If we're not earning our keep, you're free to walk away.