Aggregation & Inventory
We connect to ticketing providers across Europe, then clean and de-duplicate everything into a single feed. All updated automatically, with nothing for you to manage.
Account setup
Set up your account and create your very own storefront
We build a fully branded, co-branded storefront that carries your name, colours, and tone. No code, no IT project, just your hotel, ready to sell.
Curation
Manage your guest experience
Curate what guests see, like a concierge would:
highlight the experiences you'd recommend
build themed collections
feature local offers
all from one place
Analytics
Get insights into revenue and performance
See exactly what your guests book, when, and how much you're earning. A live dashboard tracks revenue, orders and trends across every location.
Dive deeper
Explore what's under the hood.
Checkouts & Payments
All major cards, wallets, and local payment methods are connected out of the box, with a checkout built to convert – no redirects, no third-party names.
Curation & Personalisation
Feature the experiences that fit your property and guests, build themed collections, and highlight local favourites, all from one place and updated as often as you like.
PMS Integrations
Ciergo sits alongside your existing PMS and CRM, so booking data flows into the tools your team already uses. No new dashboards and nothing to switch.
Dashboard & Analytics
Track revenue, bookings, and guest trends across every property from one live dashboard. No need for spreadsheets or waiting on monthly reports.
GETTING STARTED
Live in weeks, not quarters.No dev team required
Setup is on us. Connect your brand, plug in local suppliers, and go live with no engineering work on your side.
Connect your brand
Send us your logo, colours, and domain. We build your fully branded storefront around it, ready to preview in days.
01.
Plug in local suppliers
We connect the tours, tickets, and attractions around your property, curated specifically for your guests and your city.
02.
Go live
Your storefront goes live on your site and in-room channels. Guests start booking, you start earning with no extra work.
03.
FAQs
No – it's designed to sit alongside what you already use. Your storefront runs independently, and data flows into your existing PMS and CRM rather than replacing them.
No. Setup is on us: you send your logo, colours and domain, and we build and connect the storefront. There is no engineering work on your side, and most hotels go live in weeks rather than quarters.
Yes. One account covers every property, and you decide how much they share: brand it once for the whole group, tailor it by region, or give each location its own identity and curation.
Every booking is tied to the property it came from, so revenue, orders and guest trends can be read per location or rolled up across the whole group in the same dashboard.
Full control. You feature the experiences you would recommend yourself, group them into collections, and exclude anything that is not right for your guests. We handle the supply and keep availability in sync.
We connect to leading ticketing and event providers and curate from there, prioritising what fits your property, your city and the season. Every tour, ticket and activity is vetted for quality and reliability before it reaches your guests, and you can exclude anything you would rather not offer.
Yes. Payments run through established payment providers, and guest and booking data is encrypted in transit and at rest to the same standard as leading payment platforms. Card details never touch your systems.
Yes. Ciergo is built for groups as well as independents: each property gets its own storefront and curation, while reporting and revenue can be viewed per location or across the entire group.
Cancellations and refunds are processed automatically according to the supplier's policy, so there is no manual reconciliation and no support ticket for your team to pick up.
We are live in major European cities and keep expanding. Wherever we are live, the vast majority of what is bookable shows up in your feed, no matter which provider it came from. If your city is not covered yet, get in touch and we will look at it with you.
